February 20, 2024
1 books · 1 highlights · 1 notes

Influence
Robert B. Cialdini, PhD
“sine qua non”
1:24 AM
Sine qua non: In this document, the term "sine qua non" is being used to refer to the essential or necessary element of good service in restaurants. The author is setting aside this fundamental requirement to focus on tips and how successful waiters and waitresses use certain tricks to increase them.
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